PlaceMakers Hutt City designed for tradies

Designed with trade customers in mind, PlaceMakers Hutt City’s new purpose-built store features a safer, brighter and cleaner environment for an all-round improved customer experience

Branch operator Garth McInnes is confident the improvements will help the team provide even better customer service.

“It’s just a stone’s throw away from the old premise but miles ahead in terms of what we’re offering,” says Garth. “We have an improved drive-through and a bigger yard, which should allow customers to gather materials quickly, safely and comfortably, in a more modern and accessible environment.

“We’ll also have a more extensive range of key products, such as fastenings, hand and power tools and a bigger range of landscape solutions.”

While the location has changed, the friendly team hasn’t – all staff have moved to the new store. Two new account managers have joined the team of 46 at the Hutt City branch, which includes six trade representatives and more support staff to help with growing trade sales.

PlaceMakers commitment to sustainable building practices is reflected in the store’s ‘green’ building initiatives, which include daylight harvesting, energy efficient lighting and water-saving systems – all designed to minimise PlaceMakers environmental footprint.

Combined with undercover parking, an improved trade support office, and enhanced kitchen, bathroom and heating showrooms, Garth is confident the store is “on to a winning formula”.

“We’re committed to looking after our customers first and making it as easy to do business with us as possible,” says Garth. “I believe these new premises and layout reflect that and I look forward to hearing about our customers’ experiences.”

PlaceMakers general manager of operations and marketing, Gary Woodhouse, says that “every new store will be built to a standard that is energy efficient and in line with sustainable building practices”.

“As part of our commitment to the trade, PlaceMakers is pledging that core trade lines will never be out of stock,” says Gary.

“We know that delivering in full and on time is key to successful project delivery for our customers; ensuring those core trade lines are always in stock is an essential part of that.

“We will be measuring our success in this area and we will get this right. It’s a priority.”

PlaceMakers Hutt City is open seven days a week and the team looks forward to welcoming you!